Open an account

Real people,

around the clock.

Most answers are in the app, and a person is a tap away 24/7. For anything else, send us a note and the right team will reply.

Chat in the app

24/7, usually answered in under 2 minutes

Lost your card?

Freeze it in the app first, then tell us

Card emergencies

+31 20 000 0000, any time, any day

Or write to a team

Email response times on working days, Amsterdam hours.

Personal support

Accounts, cards and transfers

help@example.com

Within 2 hours

Personal support

Accounts, cards and transfers

help@example.com

Within 2 hours

Business sales

Plans, pricing and onboarding

sales@example.com

Within 4 hours

Partnerships

Platforms, banks and fintechs

partners@example.com

Within 2 days

Press

Interviews and brand assets

press@example.com

Within 1 day

Headquarters

Keizersgracht 241

1016 EA Amsterdam

Mon to Fri, 9:00 to 18:00 CET

20 Garrick Street

London WC2E 9BT

Mon to Fri, 9:00 to 18:00 GMT

Product and design

Rua da Prata 80

1100-415 Lisboa

Mon to Fri, 9:00 to 18:00 WET