Safe by design.
Your money is held apart from ours, every payment is screened in milliseconds, and you can lock things down from your phone in a tap.
Every euro you hold with Pocket sits in segregated safeguarding accounts at major European banks. We can’t lend it, invest it or use it to run the company, so it’s protected even if Pocket isn’t.
Our models look at the merchant, the device, the location and your habits before a card payment goes through. Anything odd is paused and checked with you, not after the money’s gone.
Lock it down in a tap.
Freeze cards
Freeze and unfreeze any card instantly. Cancel and replace in seconds.
Location security
Card payments only go through where your phone is.
Block online payments
Turn off online, contactless, ATM or abroad, one by one.
Biometric approvals
Face ID or fingerprint for new devices, payees and big transfers.
Trusted devices
See every logged-in device and sign any of them out remotely.
Hide card details
Card numbers stay hidden until you reveal them with your face.
PCI DSS Level 1
Card data security
ISO 27001
Information security
SOC 2 Type II
Audited controls
3-D Secure 2
Online card checks
AES-256
Encryption at rest
TLS 1.3
Encryption in transit
Something wrong? We’re here, 24/7.
We’ll never ask for your passcode or card PIN. Forward it to us.
Report a scam
Security, answered.
Visit the help centre
What happens to my money if Pocket goes out of business?
Money in your Pocket account is safeguarded in segregated accounts at partner banks and would be returned to you by an administrator. Money in savings vaults is held with our partner bank and covered by deposit protection up to €100,000.
Will Pocket ever call me and ask me to move money?
Am I covered if someone uses my card without permission?
How do you protect my personal data?
